Question 1

I need windows and doors that meet the U-factor and SHCG value for my project.

Accepted Answer

Please send the energy report and our sales representative will contact you with advice on different products.In Australia,this is very import to supply AS2047 and AS1288 certificated products and timber frame.

Question 2

Can I visit your company?

Accepted Answer

Of course.Our factory and showroom is in same place,we located in Foshan City.We welcome you to visit us at any time.Please send an email and make an appointment with our sales team.

Question 3

I am interested in become a distributor,how should I start?

Accepted Answer

Please complete our Free Ouote form and tell us about your company,experience and our sales representative will contact you and giving suggestions to help start up at a short time.

Question 4

I am interested in ordering your products,but would like to discuss further before committing to the purchase. How should i proceed?

Accepted Answer

Please complete our Free Ouote form and our sales representatives wll contact you.They will give you all the relevant information about the product you are interested in and can answer any questions you might have.If you already have the size of product or flooring plan drawing,you can attached it in the letter.

Question 5

What is a warranty offer?

Accepted Answer

Our warranties vary based on the windows and doors your select.Ep.Guarantee of aluminum profile and glass are 10 years since ETD, force majeure and man-made damage are not in the standard range.

Question 6

Who can l speak to if i'm having issues with my windows?

Accepted Answer

Our service department is equipped to handle any issues , Please contact mareting001@rolansini.com for more informgtion.We strive to respond to each customer within 24 hours.

Question 7

How long will it take to install my windows?

Accepted Answer

It typicaly takes four to five weeks for production from the time you make the deposit. However, if any delays occur, a member of our team wil contact you with updates on your proiect.We will ship your goods once the balance is received and logistic is arranged.The dispatch date is detemined by different vessel.Please contact us for more info.

FAQ

I need windows and doors that meet the U-factor and SHCG value for my project.

Can I visit your company?

I am interested in become a distributor,how should I start?

I am interested in ordering your products,but would like to discuss further before committing to the purchase. How should i proceed?

What is a warranty offer?

Who can l speak to if i'm having issues with my windows?

How long will it take to install my windows?

WhatsApp/WeChat

Email

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